For more information on how we protect our employees and patrons, check our COVID-19 Safety Plan. Whether you wish to visit the museum or make purchases in the gift shop, a pre-booked appointment is required. The museum and the gift shop can be reached only through a controlled access point and no walk-ins are permitted.

Audio Described Online Guided Tour 

Designed to share the museum virtually with people who are blind and partially sighted, these tours bring the museum to your screen or in your home. In an audio described tour, one of the sections mentioned below can be explored; a live discussion of the material is included. Tours are approximately 60 min in length. To schedule your tour, please email the Public Programmer with your choice of topic from the list below. Tours are available in English only. 

  • Early Years (1883-1901)
  • First World War
  • Second World War
  • First Floor Galleries 

Museum Hours: Wednesday, Thursday and Friday between 10 AM and 4 PM (effective Sept. 8, 2021)

The following apply:

  • COVID-19 health and safety protocols are in place, with mandatory mask indoors.
  • One staff member will welcome you in the reception area.
  • The duration of a museum visit can vary, but the recommended length is 60 mins.
  • The museum reception capacity is 10 people at the same time. No walk-ins. All visits must be booked at least 24 hours in advance.
  • The gift shop capacity is no more than 2 people at the same time. No walk-ins. All gift shop appointments must be booked at least 24 hours in advance.
  • The museum does not charge admission fees, but we appreciate financial donations. Cheques and card payments are preferred.
  • Please take the time to answer the COVID-19 screening questions on the morning of your visit: Ontario Government Customer Screening questionnaire.
  • To access the museum, you must enter the military property through the south gate on Elizabeth Street, via a controlled access point. The commissionaire on duty will request proof of your booking before allowing you through.
  • After you have checked in, please drive/walk in the direction of the museum using this link. Please do not try to access any other buildings on the military property.

Online Guided Tours

Available only on Tuesdays, require a Zoom app. To book an online guided tour, please email our Public Programmer with subject line Online Guided Tour.

We do not charge admission fees, but we do appreciate an honorarium in lieu of admin arrangements. At this time, we only accept payments by cheque or credit card.

We are unable to host public events at this time.